Medicare AEP opens in 00d 00h 00m 00s Live in days ACA Open Enrollment opens November 1 Book demo
For FMO and IMO leaders · Medicare, ACA, Final Expense, Life, Annuity

Every downline agency on one screen. Every call graded.

The scripts, compliance rules and playbooks you set flow down to every agency in your downline. 100% of their calls are recorded, transcribed and graded within seconds of hangup. You switch between agencies from one login, without asking anyone for a report.

Screen shared, no slide deck. We grade a live call in front of you, walk the downline view, and show the simulation bots your newly contracted agents would train on.

  • SOC 2
  • HIPAA
  • Each agency's data stays its own
Downline  ·  14 agencies  ·  212 agents  ·  Medicare AEP Live
94
Downline compliance · today
1,284 calls graded · 31 flagged to QA · 0 waiting over an hour
Script adherence89
Your FMO · rubric v10.5 · pinned scripts
Synced to 14 agencies · roles, field visibility, compliance rules
Source
Coastal Benefits Group
TX · 11 agents on calls · 142 graded today
961 flag
Summit Senior Solutions
FL · 8 agents on calls · 97 graded today
914 flags
Northline Health Partners
AZ · 6 agents on calls · 61 graded today
87Coaching
+ 11 more agencies · switch into any of them in one click
Graded calls across the downlineas they end
96Scope of appointment confirmed before plan talkCoastal
81Benefit outside approved language, flaggedSummit
Recording, transcript, score, agency and agent attached to every call. Your rubric, every agency, results in your dashboard.
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Medicare AEP Oct 15 ACA Open Enrollment Nov 1 Medicare OEP Jan 1
Your FMO and its first agencies, live together

Live in days. Not weeks.

Start this week and your first agencies go into the season on one hierarchy, with your rubric grading from day one. The templates ship configured. Agencies customize, they do not build.

  • Day 1Templates deployed, hierarchy mapped
  • Day 2Dialers live, lead sources shared
  • Day 5Floors producing, every call graded
under2 weeks
Newly contracted Final Expense agents on the phones, trained on the LMS and simulation bots
Flagship agency, Q1 2026
under$200
Final Expense cost per acquisition by week three
Same launch
under$80
ACA cost per acquisition, with agents dialing in under a week
ACA agencies on the platform
100%
Of downline calls graded for compliance and script adherence, by agency
Every call, every agency

The question we ask every FMO. How long does it take a newly contracted agent in your downline to write their first app? If the answer is longer than you would like, the production section below is the part to read.

Audit pullCall 8F2C41 · Medicare · outbound · 14:32 · Oct 3
AgencySummit Senior Solutions, FL · agent M. Reyes · licensed FL, GA
RecordingAttached · retained · recording disclosure at 0:14
TranscriptAttached · scope of appointment confirmed at 1:22
Score96 compliance · 88 script adherence · one benefit claim flagged at 6:48
ReviewQA queue, 11 seconds after hangup · coaching note sent to the agency manager
TrainingMedicare certification complete · 14 simulation calls · avg 91
The audit question

If a carrier audit landed tomorrow, every call across your downline would already have its recording, transcript and score attached. By agency.

You pull one record. The evidence was captured while the call was happening, not reassembled from an agency's exports a week later.

A retained record for every call

Recording, transcript, score, agency and agent on the household record, retrievable on demand.

Each level sees what it should

Role-based access and field visibility set at the top: an agent sees their book, an agency sees its floor, you see the downline. Agencies never see each other.

Proof of training, exportable

Who was certified on what and when, from the LMS, next to the calls they then made.

FMO in a box

Set it once at the top. It runs in every agency.

Every agency in your downline is its own organization under yours: its own data, its own members, its own floor. What you set at the top is pushed down. What they do on the phones comes back up as a grade.

01 · Push down

Your rules, in every agency

Roles, permissions and field visibility are created once at the FMO and synced to every agency. Your compliance rubric grades their calls. Your scripts are pinned on the lead flows you share, so an agency cannot swap your compliance language out.

Synced to 14 agenciesJust now
Roles and permissionsSynced
Field visibilitySynced
Compliance rubric v10.5Grading
Pinned scripts on shared campaignsLocked
02 · Grade everything

100% of downline calls, your rubric

Turn your analyzer on for the downline and it grades every call your agencies take on the campaigns you share, seconds after hangup. The results land in your dashboard, by agency and by agent. You see the volume estimate before you switch it on.

Analyzer · Medicare complianceCross-org
Run on downline agencies' calls
Shared campaigns targeted3 of 3
Estimated volume1,250 calls / day
14 agencies in scopeRunning
03 · Act in one click

Any agency, one login

Switch into any agency in your tree without a separate login: its members, settings, queues and live floor. Listen, whisper or barge on a live call. Pause a lead source to an agency the moment something is wrong and resume it when it is fixed.

Acting asSummit Senior Solutions
Live floor · 8 agents on callsListen · Whisper · Barge
Members and rolesManage
Medicare inbound (TX) to this agency
Switch back to your FMO1 click
Agreement Manager · every vendor, every agencyFMO
Lead sourceAgencyRankStatus
Medicare inbound · TXCoastal Benefits1Active
Medicare inbound · TXSummit Senior2Active
ACA transfers · AZ, NVNorthline Health1Paused
Final Expense warmSummit Senior1Proposed
Your own floor is always tried first. Agencies accept the terms from their inbox before a single call routes to them.
Lead distribution

Own the lead relationship. Route the calls to the agencies that earn them.

You hold the vendor. You decide which agencies get its calls, in what order, on which campaigns. The platform pings their eligible agents, measures the handoff, and grades the call against your rubric when it ends.

Priority by agency

Rank the agencies on each lead source. Your own agents are always first; then rank one, then rank two. The agency never sees its rank.

Their agents, masked to the vendor

The vendor side sees "N agents at the agency", not names and contact details, unless the agency chooses otherwise.

Pause in one toggle, revoke for good

Routing to an agency stops the moment you switch it off and resumes when you switch it back. Revoking is permanent and needs a new proposal.

LMS and simulation bots

Newly contracted, certified, producing

Every agency in the downline trains on the same curriculum and the same AI simulation bots: practice calls that sound like real prospects, graded on the rubric their live calls will be graded on. An agent clears the bar before a paid lead hears them.

Final Expense class · Summit Senior14 new agents
Carrier and product modules14 of 14
Script certification
Simulation calls this week212 · avg 89
Cleared for live calls12 · 2 in coaching
Visible from your FMOYes
Downline production speed

How long does a newly contracted agent in your downline take to write their first app?

In Q1 our flagship agency launched a Final Expense vertical on the platform. New agents trained on the LMS and simulation bots were on the phones in under two weeks and at a sub-$200 cost per acquisition by week three. ACA agencies get agents dialing in under a week at a sub-$80 CPA.

Same bar in every agency

One curriculum, one certification, one rubric, so a contracted agent in Phoenix is held to the standard you set in your office.

Production you can see, not hear about

Calls, grades, flags and training status by agency and by agent, from your login, the day the agency goes live.

AEP and OEP implementation window · FMOs and IMOs

Start with the agencies you most need to see. Add the rest as they come up.

Implementation is hands on, so our team caps how many organizations we stand up before each window opens. Your FMO and its first agencies go live together, on one hierarchy, with your rubric grading from day one.

  • Your hierarchy mapped: every downline agency as its own organization under yours
  • Roles, permissions, field visibility and compliance rubric set at the top and synced down
  • Your lead sources shared to agencies with priority ranks, scripts pinned
  • Agency books imported, agent classes certified on the LMS and simulation bots
  • A named implementation lead through the season, for you and for each agency
Medicare AEP opens in
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Medicare AEP Oct 15 ACA Open Enrollment Nov 1 Medicare OEP Jan 1

Book the demo and we will tell you honestly which agencies we can have live in time.

Book a 30-minute demo

Life and annuity downline, no season pressure? Book a standard demo

Straight answers

The questions FMO leaders ask on the first call.

Yes. Every agency is its own organization with its own calls, clients, members and settings. Agencies cannot see each other. You, at the top, can switch into any agency in your tree, and your analyzers can grade the calls your agencies take on the campaigns you share with them. An agency can also run its own analyzers on its own calls.
Yes. Start with the agencies you most need visibility into, on the lead sources they already run. Add the rest as their current contracts come up. The hierarchy, roles and rubric are set once, so each new agency is a sync and an import, not a new project.
Their book comes with them. We import clients, hierarchy and activity history from the standard exports their system produces. They keep their carrier appointments and quoting tools. What changes is the operating layer: the phone, the household record, the training, and the compliance evidence, now on your rubric.
The organization that runs the analyzer. When your FMO's analyzer grades downline calls, the FMO pays for those passes and sees the results. You see an estimate of calls per day across the agencies in scope before you turn it on, and you can narrow it by campaign, direction or disposition.
Your analyzer results and the downline view show every agency from your login. Operational pages like Clients, Calls and Members scope to the agency you are acting as, one at a time, which is also what keeps each agency's data its own. On the demo we show both so you can see exactly where the lines are.

Run a single agency rather than a downline? The agency page is written for you.

Medicare AEP opens in 00d 00h 00m 00s

Bring one agency's scripts and your compliance checklist. We will grade a live call and show you the downline view.

Thirty minutes, screen shared. If we cannot have your first agencies live before the window opens, we will say so on the call.

00d 00h 00m 00sMedicare AEP opens · live in days
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